Frequently Asked Questions

Everything you need to know about your Brick electronics experience.

What is the warranty period on Brick devices?

All Brick electronics come with a standard 12-month manufacturer warranty that covers technical defects and hardware malfunctions.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary based on your location and are calculated at checkout.

What is your return policy for opened electronics?

We accept returns within 30 days of purchase. If the item is opened, it must be in original condition with all accessories and packaging to be eligible for a full refund.

How can I track my order?

Once your order ships, you will receive an email with a tracking number and a link to our carrier's portal to monitor your delivery in real-time.

Are Brick products compatible with other smart home systems?

Most Brick devices are designed with universal compatibility in mind, supporting major platforms including Apple HomeKit, Google Assistant, and Amazon Alexa.

Which payment methods do you accept?

We accept all major credit cards, PayPal, and flexible financing options through Klarna and Affirm for eligible purchases.